Vertical TeleVantage 7 Honored for Outstanding
Innovation
CAMBRIDGE, Mass. (May 31, 2006) --
Vertical Communications (VRCC.OB),
announced today that Technology Marketing
Corporation (TMC ®)’s Communications
Solutions magazine online (www.tmcnet.com/comsol)
has named Vertical TeleVantage 7 as
a recipient of a 2005 Product of the
Year Award.
TeleVantage 7 is a leading software-based
IP-PBX that is designed to address
the specific needs of small and medium-sized
businesses, providing superior productivity
tools, notable ease of use and the
ability to lower total cost of ownership.
Through TeleVantage 7’s comprehensive
SIP support, customers can deploy everything
from a pure SIP solution, to a hybrid
solution of SIP, digital and analog
phones – all with full access
to TeleVantage’s robust feature
set. With contact center capabilities
that include true skills-based routing
and the ability to record and archive
any or all calls, TeleVantage 7 helps
customers manage queue and agent performance
to deliver cost-effective, improved
customer satisfaction.
"This award is a testament to
the power of TeleVantage and the impact
it can have on small and medium-sized
businesses," said Walter Kenrich,
vice president of product management
for Vertical. "Being recognized
by Communications Solutions validates
our success in providing customers
with a solution that fits the current
needs of their businesses, and yet
is designed to grow as they do."
“Each year Communications Solutions
magazine bestows Product of the Year
awards on companies that have demonstrated
excellence in technological advancement
and application refinements. Vertical
Communications has demonstrated to
the editors of Communications Solutions
that its products or services have
gone the extra mile to help improve
both the customer experience and the
ROI for the companies that use them,” said
Rich Tehrani, TMC President and Group
Editor-in-Chief of Communications Solutions.
The Product of the Year Award winners
for 2005 will be published in the May
2005 issue of Communications Solutions
magazine online (www.tmcnet.com/comsol).
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