Strategic Partnership Enables Customers
to Connect to both IP-PBX and PSTN Devices
CAMBRIDGE, Mass. (March 20, 2006)
-- Vertical Communications (ASFT.OB),
a leading provider of next-generation,
IP-based phone systems and applications
that help businesses better serve their
customers, today announced a strategic
partnership with Quintum Technologies,
Inc., one of the fastest growing VoIP
gateway companies. Vertical also announced
that it has certified the Quintum SIP
Tenor VoIP MultiPath switches and gateways
for use with Vertical TeleVantage,
the company’s award-winning IP-PBX.
Together, TeleVantage and the Quintum
switches and gateways will provide
customers with dual communications
features/functions, combined with the
extensive call routing and processing
capabilities of TeleVantage. Customers
will be able to see immediate cost
savings and realize improved operational
efficiencies by being able to connect
to both IP-PBX and Public Switched
Telephone Networks (PSTN) without having
to immediately upgrade to a pure IP
environment.
“Vertical and Quintum have both
recognized that while customers want
the flexibility and power of IP, they
often also have significant investments
in legacy systems that they want to
protect,” said Charles Rutledge,
vice president of marketing for Quintum
Technologies. “The combined solution
helps customers fulfill the promise
of IP by making the telephony system
part of the network, thereby leveraging
existing data and voice applications
to enhance customer service, deliver
new capabilities and maximize revenue.
At the same time, it allows customers
to continue to use their legacy phones
and services in an IP setting.”
TeleVantage, a leading software-based
IP-PBX designed for small and medium-sized
businesses, provides expanded contact
center capabilities including true
skills-based routing and the ability
to record and archive any or all calls.
By helping customers to better manage
queue and agent performance, TeleVantage
allows them to improve customer satisfaction
and lower costs.
The combination of the Quintum SIP
Tenor VoIP MultiPath switches and gateways – which
provide the required network elements
that enable connectivity for external
calls to the PSTN – and the TeleVantage
phone system gives customers added
flexibility and cost saving benefits
by making it possible for them to run
TeleVantage applications from their
corporate infrastructure to branch
offices without deploying additional
telephony equipment.
Specifically, TeleVantage and Quintum
Tenor are providing intelligent connectivity
for both single site installations
and branch offices. For single site
installations, customers receive connectivity
for IP endpoints as well as traditional
analog systems and PSTNs – with
dynamic call routing. In addition,
the gateway provides support for legacy
analog devices including faxes, phones
and paging systems, as well as support
for inbound and outbound PSTN calls.
The gateway also ensures survivability
at the branch level, along with analog
support, providing the option to centralize
inbound and outbound traffic and local
PSTN calling which returns a cost savings
by eliminating long distance calls.
Both single site and branch installations
receive emergency services support
via the PSTN.
Designed for Small-to-Medium Sized
Businesses (SMBs), this partnership
and gateway integration provides a
cost-effective way for smaller companies
to deliver the same enterprise-level
customer service larger organizations
can, since SMBs can now offer the same
flexibility, dual routing and connectivity
options, but without the high cost
of converting to pure IP.
“We are very pleased to announce
our partnership with Quintum as the
certified TeleVantage 7 gateway,” said
Walter Kenrich, vice president of product
management for Vertical. “We
are now providing our customers with
increased reliability, improved quality
of service and a complete IP telephony
solution. At the same time we are providing
a telephony solution that leverages/extends
existing equipment investments and
can evolve as the business needs of
our customers – and their customers – change.”
Vertical TeleVantage 7 is available
through Vertical Business Partners
worldwide. Vertical and Quintum will
be offering value bundles which will
provide Business Partners with the
ability to offer end user customers
a complete IP-PBX phone system at a
value price.
About Quintum Technologies, Inc.
Headquartered in Eatontown, NJ, Quintum
specializes in voice-over-IP technologies
that bring reliability and voice
clarity of public telephone networks
to Internet telephony. Quintum’s
intelligent VoIP access solutions
integrate easily and are designed
with “integrated intelligence” – so
they’re the perfect fit for
SMEs and branch offices of large
enterprises. Our proven solutions
fit right into existing PBX and IP
infrastructures, making them the
ideal choice for service providers
and network managers. Intelligent
design offers PSTN-based 911 access
to analog fax machine support for
nonstop call quality, easy remote
management, and lower TCO.
Quintum’s product line offers
a wide range of unique features that
differentiate it from other VoIP solutions
including real time PSTN failover that
eliminates risk from poor IP Quality
of Service, MultiPath call routing
allowing easy installation into existing
data and telecom environments, and
transparent communication across NAT
firewalls. Quintum sells its MultiPath
switches worldwide through its direct
sales force and a network of resellers
and distributors. For more information
call 1-877-SPEAK IP (1-877-773-2547),
732-460-9000 outside the US, or http://www.quintum.com.
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